Healthy Families Program - A healthier tomorrow starts today!

1-800-750-4776
Monday–Thursday: 8:00 a.m.–6:00 p.m.
Friday: 9:30 a.m.–6:00 p.m.
English, Spanish and Tagalog. Other languages available through interpreter services

Why Choose Health Plan of San Mateo (HPSM)?

Choose HPSM and get the health care you need from the community doctors, clinics, and hospitals you know! HPSM has operated locally in San Mateo County since 1987. We work with most of the local doctors and hospitals in the area and chain and independent pharmacies. Our doctors speak several languages, understand your culture, and are close to your home or work.

If you choose HPSM, the Community Provider Plan in San Mateo County, your monthly premium will be less than if you choose another Healthy Families Plan in the county.

Healthy Families monthly premiums are based on income and family size. The range is $4 to $21 per child per month to a maximum of $63 per month for all children in a family.

How the Plan Works

Every HPSM Healthy Families member chooses a Primary Care Physician (PCP). Your child’s PCP takes care of most of your child’s health care needs. If there is an emergency, call your child’s PCP anytime, including nights and weekends.

We can help you find the right PCP. You can change your child’s PCP as often as once a month. If needed, your child’s PCP will refer you to one of HPSM’s specialists. Members can get family planning and prenatal care without a referral. If your child needs medicine, the doctor will write a prescription. Once your child enrolls you will receive a packet with membership information including a Member ID card. You should carry this card with you to all your child’s doctor appointments and to pharmacies to get your child’s prescriptions.

What if I Have a Question about HPSM?

If you have any questions or need assistance, please call HPSM’s Member Services Representatives at 1-800-750-4776 or 650-616-2133.

How to Choose

To become an HPSM Healthy Families member, write HPSM in the space provided on the form.

At HPSM, we fight to make a different in our community-to turn our vision of better health for everyone, into a reality.