How do I pay my monthly insurance premiums?

Once your child is enrolled in Healthy Families, you will get a statement (bill) in the mail each month. Your payment will be due on the 20th of the month even if you do not receive a bill.

Four ways to pay.

1. You can pay by mail with:
   • Personal check
   • Cashier's check
   • Money order
   Make your payment to Healthy Families.

   Mail payments to:
   Healthy Families
   Payment Section
   PO Box 537019
   Sacramento, CA 95853-7019

2. You can pay by cash in person. Pay at any Western Union Convenience Pay location. Call 1-800-551-8001, option 1, to find a Western Union Convenience Pay location near you. There is no charge for this service.
3. You can pay your premium by credit card over the phone or through the Healthy Families website at http://www.healthyfamilies.ca.gov. Healthy Families accepts VISA, MasterCard and debit cards with a VISA or MasterCard logo. Call 1-888-256-6167 to make a one-time payment. Call 1-877-267-3729 to set up monthly automatic payments. If you sign up for monthly automatic payments you will get a 25% discount on your premiums.

4. You can pay with Electronic Fund Transfers (EFT). To pay by EFT, follow steps on the back of your monthly statement. You will fill out a form giving Healthy Families permission to draw money from your bank's checking or savings account each month. You will send Healthy Families the form with a voided check or savings deposit slip from your account.

   The bank account can be your own personal account or someone else's. You will automatically receive a 25% discount on your monthly premium if you pay by EFT. Please allow 6 to 8 weeks to process the EFT request.

What if I do not receive a billing statement?

It is your responsibility to send in payments even if you do not get a bill. All payments are due by the 20th of the month. Write your Family Member Number on the check or money order, and send it to:

Healthy Families
Payment Section
PO Box 537019
Sacramento, CA 95853-7019